Terms and Conditions

Last Updated: July 4, 2026

Welcome to Flue and Fire. By accessing our website and using our services, you agree to comply with and be bound by the following Terms and Conditions.

Services Provided

Flue and Fire provides professional Chimney Cleaning, and Inspection services. All services are performed in accordance with applicable local standards and regulations.

Booking and Cancellations

Appointments: Service bookings are subject to availability.

Cancellations:

If you need to reschedule or cancel an appointment, please provide at least 24 hours' notice. Failure to do so may result in a cancellation fee.

Payment Terms

Payment is due upon completion of the service or within the timeframe specified on your invoice.

We reserve the right to charge late fees or suspend future services if invoices remain unpaid past their due date.

Customer Obligations

To allow us to safely and efficiently perform our work, you agree to:

Provide our technicians with clear, safe access to all equipment and areas requiring cleaning and inspection.

Inform us of any known hazards, fragile items, or specific safety protocols on your premises.

Limitation of Liability

While we perform our services with the highest level of care and precision, Flue and Fire shall not be liable for any indirect, incidental, or consequential damages, including equipment downtime or business interruption, arising out of the performance or non-performance of our services, except where prohibited by law.

Changes to These Terms

We reserve the right to modify these Terms and Conditions at any time. Any updates will be posted directly to this page with an updated revision date.